You must be at least 13 years old — and old enough to form a binding contract and consent to these Terms in your jurisdiction — to create an account or use the service. If you are under the age of majority where you live, you may use framegens only with the involvement of a parent or legal guardian.

To use framegens you register with an email address and password and verify your email address before you can generate. You are responsible for keeping your credentials secure and for all activity under your account. One person, one account: creating multiple accounts to abuse free trials or evade enforcement is a violation of these Terms.

framegens is not a platform for pornography or for harming real people. The following are strictly prohibited, and this Acceptable Use Policy is part of these Terms:

• Sexually explicit or pornographic content. No hardcore or explicit sexual content.
• Deepfakes and non-consensual likenesses. Do not generate the likeness of any real, identifiable person without their consent — this includes public figures and private individuals alike.
• Any content that sexualizes minors, in any form. This is absolute and carries zero tolerance. Such content, and attempts to create it, will be reported to the authorities where required by law.
• Otherwise illegal content or use, including content that infringes others’ rights or that violates any applicable law.

An automated safety filter screens generated images and the source images you upload for image-to-video, and blocks content it flags. Beyond that filter, enforcement is reactive: when we discover a violation ourselves or receive a report of one, we act on it.

A violation of the Acceptable Use Policy results in termination of your account and forfeiture of any remaining credit balance, without refund. For content involving the sexualization of minors, we will also report to authorities as described above.

framegens runs on prepaid credits. Each generation costs credits at the rates shown on the credits page at the time you generate; video pricing scales with duration and resolution. Credits are a prepayment for future generation usage.

• Credits are not money, have no cash value, and are not transferable between accounts.
• Purchases are non-refundable except where a refund is required by applicable law.
• Credits never expire for as long as your account remains in good standing.
• The credit cost per generation may change with notice, but credits you have already purchased remain valid and usable.

Payments are processed by our payment processor (Stripe). Your card details are handled by the processor and never touch our servers.

Each verified account may receive one free trial image and one free trial video. Trials may be rate-limited or capped globally, and may be withdrawn or changed at any time. Creating multiple accounts to claim additional trials is abuse and a violation of these Terms.

Generations can fail — models time out, queues error, results come back empty. When a generation fails, the credits it cost are automatically refunded to your balance.

Outputs are AI-generated and provided with no guarantee of accuracy, quality, or fitness for any particular purpose. You are responsible for the prompts you enter and for how you use the outputs you generate, to the fullest extent permitted by applicable law. We do not claim ownership of the outputs you generate.

When you save a generation to your gallery, or upload a source image for image-to-video, we store that content so the service can work. Saved content is retained until you delete it or your account is terminated. Deleting a saved item removes it from our storage. See the Privacy Policy for details on what we store and for how long.

framegens is provided “as is” and “as available,” without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We may modify, suspend, or discontinue features of the service at any time.

To the fullest extent permitted by applicable law, our total liability to you for any claim arising out of or relating to the service or these Terms is limited to the amount you paid us in the twelve (12) months preceding the event giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

You may stop using framegens at any time and request account deletion via support@framegens.com. We may suspend or terminate your account for violations of these Terms, including the Acceptable Use Policy. Termination for a violation forfeits any remaining credit balance, as described in Enforcement above.

We may update these Terms from time to time. We will provide notice by email or on the site. Your continued use of framegens after a change takes effect constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the State of Illinois, USA, without regard to its conflict-of-laws rules. You agree that the state and federal courts located in Illinois are the exclusive venue for any dispute arising out of or relating to these Terms or the service.

Questions about these Terms? Reach us at support@framegens.com.