These Terms of Service (the “Terms”) are a binding agreement between you and the operator of framegens, a sole proprietorship based in Illinois, United States (“framegens,” “we,” “us,” or “our”). They govern your access to and use of the framegens website at framegens.com and the AI image and video generation service we provide through it (together, the “Service”).

You accept these Terms by doing any of the following:

• checking the Terms-of-Service box when you create an account;
• signing in through a third-party identity provider (Google or GitHub) — creating or accessing an account this way constitutes acceptance of these Terms, as noted beneath the sign-in buttons; or
• otherwise accessing or using the Service.

If you do not agree to these Terms, do not create an account or use the Service.

By accepting, you represent that you meet the eligibility requirements in Section 2 and that you have the legal capacity to enter into this agreement. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization, and “you” refers to it.

Please read Section 19 carefully. It governs how disputes between us are resolved, requires you to bring any claim within one year, and includes a waiver of jury trial and of class or representative proceedings.

Our Privacy Policy is a separate document describing what data we collect and who processes it. Please read it; your use of the Service is also subject to it.

To use the Service you must:

• be at least 13 years old — the Service is not directed to children under 13, and no one under 13 may create an account or use the Service in any way (see also Section 21.9);
• if you are under 18 (or under the age of majority where you live), have the permission of your parent or legal guardian to use the Service;
• be old enough to form a binding contract under the law of your jurisdiction, or have a parent or legal guardian accept these Terms on your behalf; and
• not be barred from using the Service under the laws of the United States or any other applicable jurisdiction, and not have previously had an account terminated by us for violating these Terms.

If we learn that a user does not meet these requirements, we may suspend or terminate the account.

3.1 Registration. Using the Service requires an account. You can register with an email address and password, or sign in with Google or GitHub. You agree to provide accurate registration information and to keep it current. You must verify your email address before you can generate content; accounts created through Google or GitHub sign-in arrive with a verified email and do not need a separate verification step.

3.2 One person, one account. You may hold only one account. Creating additional accounts — including to claim extra promotional credits, evade a suspension or ban, or circumvent rate limits — is a violation of these Terms.

3.3 Security. You are responsible for safeguarding your credentials and for all activity that occurs under your account. Notify us promptly at support@framegens.com if you believe your account has been accessed without authorization.

3.4 No property interest. Your account is a means of accessing the Service, not property. You acquire no ownership interest in your account, your username, or any credit balance (credits are addressed in Section 5).

4.1 What the Service is. framegens lets you generate images from text prompts and videos from source images, using third-party AI models, and save the results to a private per-account gallery. The models we use are operated by third parties and are subject to their own usage policies; a generation may be refused or altered by a model provider for reasons outside our control.

4.2 License to you. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes.

4.3 Restrictions. Except as these Terms expressly allow, you agree not to:

• resell, sublicense, rent, or otherwise commercially redistribute access to the Service itself (this does not restrict your use of your Outputs — see Section 6);
• copy, modify, or create derivative works of the Service, or reverse engineer, decompile, or disassemble any part of it, except to the extent applicable law forbids that restriction;
• access the Service by automated means (bots, scrapers, crawlers) or take any action that imposes an unreasonable load on our infrastructure;
• probe, bypass, or attempt to bypass any security measure, rate limit, usage cap, or the automated content screening described in Section 8;
• remove or obscure any proprietary notice on the Service, or remove, alter, or falsify any provenance or AI-generation metadata attached to an Output; or
• use the Service, or permit anyone else to use it, in violation of the Acceptable Use Policy in Section 9 or any applicable law.

4.4 The Service evolves. We may add, change, suspend, or remove features of the Service at any time. Where a change materially reduces what your already-purchased credits can be used for, we will give reasonable notice.

5.1 Prepaid credits. The Service runs on prepaid credits. Each generation costs a number of credits determined by its type; the applicable rates are the rates shown on the credits page at the time of generation. We may change credit rates prospectively with notice; credits you have already purchased remain valid and usable at the then-current rates.

5.2 What credits are — and are not. Credits are a prepayment for future generation usage on the Service. They:

• are not money, have no cash value, and cannot be redeemed for cash;
• are not transferable between accounts and cannot be sold, gifted, or exchanged;
• do not expire for as long as your account remains open and in good standing; and
• confer no property interest — they are a license entitlement under these Terms.

5.3 Payment. Credit purchases are processed by our third-party payment processor (Stripe). Your payment card details are handled by the processor and never reach our servers. By purchasing, you authorize the processor to charge your chosen payment method for the amount shown at checkout. You are responsible for any applicable taxes; where we are required to collect tax, it will be added at checkout. There are no subscriptions and no recurring charges — every purchase is a one-time transaction you initiate.

5.4 No refunds on purchases. Credit purchases are non-refundable except where a refund is required by applicable law, where Sections 5.5 or 5.6 provide otherwise, or where we choose, in our discretion, to issue one. A discretionary refund on one occasion does not entitle you to a refund on any other occasion.

5.5 Failed generations are automatically refunded. Generation is a best-effort process: models can time out, queues can error, and results can come back empty. If a generation fails, the credits it cost are automatically returned to your balance. This does not apply where a third-party model provider itself blocks and bills for a request on content grounds; see Section 5.6.

5.6 Generations blocked by the content screen. The automated screening described in Section 8 runs at two stages, with different charging consequences:

• Blocked before generation. If your text prompt or an uploaded source image is rejected by the screen before generation begins, you are not charged.
• Blocked after generation. If a completed image is blocked because our screen flags it, the credits spent on that generation are not automatically refunded — the computing cost of the generation was already incurred on your instruction. This is disclosed on the credits page and at checkout as well as here. We do not screen generated video ourselves; a video declined on content grounds by the model provider is covered in the next item.
• Blocked and billed by the model provider. Some model providers run their own content moderation and bill us for a request they decline on content grounds. Where a provider rejects a request before generating, a small provider fee may be retained and the remaining credits refunded. Where a provider blocks a request after it has begun generating, the credits are consumed and are not refunded. These provider-side outcomes are outside our control.

If you believe a post-generation block was a mistake, you may write to support@framegens.com within 30 days and ask us to review it. Where we conclude the block was a false positive, we will restore the credits. We do not review blocks for accounts that appear to be probing the filters, and repeated requests arising from attempts to generate prohibited content will be declined.

5.7 Promotional credits. A verified account may receive a one-time promotional grant of credits when you verify your email. The amount is shown on the site and may change; the grant is subject to global daily limits and rate limits, may be modified or withdrawn at any time, and is limited to one per person — claiming it through multiple accounts is a violation of these Terms (Section 3.2). Promotional credits are credits: they carry no cash value and do not expire, as described in this Section 5.

5.8 Insufficient balance. If your balance does not cover a generation’s cost, the request is declined and nothing is charged.

5.9 Credits on termination. If we terminate your account for a violation of these Terms, your remaining credit balance is forfeited without refund (Section 10.3). For what happens to credits when you close your account voluntarily, see Section 18.1.

5.10 Chargebacks. If you believe you have been charged in error, contact us first at support@framegens.com; we will investigate and correct genuine errors. Initiating a chargeback or payment dispute for credits that were delivered to your account, without first contacting us, is a breach of these Terms. We may suspend or terminate an account with an unresolved chargeback and may decline to serve you in future. Nothing in this section limits any right you have under applicable law or under your card issuer’s rules.

6.1 Definitions. “Inputs” are the prompts, settings, and source images you submit to the Service. “Outputs” are the images and videos the Service generates in response to your Inputs. Inputs and Outputs together are “Your Content.”

6.2 You own your Inputs. As between you and us, you retain all rights you hold in your Inputs. You represent and warrant that you have all rights, licenses, and permissions needed to submit your Inputs to the Service and to have them processed as these Terms describe — including, for any source image you upload, the right to use that image and, where the image depicts an identifiable person, that person’s consent.

6.3 Outputs. We do not claim ownership of your Outputs. As between you and us, and to the extent we hold any rights in Outputs, we assign them to you upon generation. We do not restrict your commercial use of your Outputs. Termination of your account does not revoke this assignment for Outputs generated before termination, though it does end your access to anything stored on the Service (Section 18.3). You are responsible for your use of Outputs, including for confirming that a given use is lawful in your jurisdiction and for making any disclosure that applicable law requires when publishing AI-generated material.

6.4 No guarantee of uniqueness or protectability. Because of how generative AI works, Outputs may not be unique: other users’ prompts may produce the same or similar results, and we cannot and do not guarantee that any Output is protectable by copyright or any other intellectual-property right, or that it does not resemble material belonging to a third party. Section 15 applies to all Outputs.

6.5 License you grant us. You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, and display Your Content solely as needed to operate and provide the Service to you — for example: sending your prompts and source images to our model provider to run a generation, screening content as described in Section 8, automatically saving each generation to your gallery and retaining it as described in Section 7 (non-favorites for a limited window, favorites until you delete them), and displaying your gallery back to you. This license ends for a given item when it is deleted from the Service — whether you delete it or it reaches the end of its retention window — except for transient backup or log copies and anything we must retain for legal compliance. We do not use Your Content to train AI models, and this license does not permit us to publish or share Your Content with other users.

6.6 Third-party processing. Running the Service requires sending Your Content to the third-party providers described in Section 14 — in particular, prompts and source images go to our third-party model provider to perform generations, and content is sent to our third-party classification provider for the automated screening in Section 8. These providers process Your Content to provide their service to us.

6.7 Responsibility for Your Content. You, not framegens, are entirely responsible for Your Content. We have no obligation to pre-screen Inputs or Outputs beyond the automated screening described in Section 8, but we reserve the right to review, refuse, or remove any content that we believe violates these Terms or the law (Section 10).

Every generation you create is saved to your gallery automatically, along with any source image you upload for image-to-video, on our third-party hosting and storage provider. Generations you do not mark as favorites are automatically deleted 90 days after they are created; generations you mark as favorites are kept until you delete them or your account is terminated. Uploaded source images left unused are also deleted periodically. Deleting an item removes both its record and its stored media. Storage is a convenience, not an archival service: we may impose reasonable limits (file size, item count, retention window for non-favorites), and you should keep your own copies of anything you care about. See the Privacy Policy for retention details.

The Service uses automated safety filters to enforce parts of the Acceptable Use Policy:

• Text prompts are screened before generation begins. A prompt blocked at this stage is not charged.
• Source images you provide for image-to-video or image editing are screened before generation begins. A source image rejected at this stage is not charged.
• Generated images are screened after generation, before being delivered to you.
• Generated videos are not screened by our own filters; we rely on the content moderation built into the third-party models that produce them.

Screening is performed by third-party classification services, which receive the content for that sole purpose. If a filter flags content, the generation is blocked and you receive an error message instead of the result. The charging consequences are described in Section 5.6.

The filters are automated and imperfect: they may occasionally block content that does not violate the Acceptable Use Policy, and they may fail to catch content that does. A blocked generation is not an accusation of wrongdoing; repeated attempts to produce prohibited content, however, are a violation of these Terms regardless of whether the filters catch each attempt. If a screening service is unavailable, generations may fail rather than be delivered unscreened; failed generations are refunded per Section 5.5.

This Acceptable Use Policy is part of these Terms. framegens is not a platform for pornography or for harming real people. You agree not to use the Service to create, upload, or attempt to create any of the following, and not to engage in any of the following conduct.

9.1 Prohibited content.

• Sexually explicit or pornographic content. No hardcore or explicit sexual content of any kind.
• Content sexualizing minors, in any form. This prohibition is absolute and carries zero tolerance. It covers real, realistic, stylized, cartoon, and fictional depictions alike. Such content — and attempts to create it — will result in immediate account termination and will be reported to the National Center for Missing & Exploited Children (NCMEC) and to law enforcement as required by law.
• Intimate imagery of a real person without their consent, whether photographic or generated. See Section 12 for how to report such content.
• Deepfakes and non-consensual likenesses. Do not generate the likeness of any real, identifiable person without that person’s consent. This applies to public figures and private individuals equally, and includes uploading a photograph of a real person as an image-to-video source without their consent.
• Content that infringes the rights of others, including intellectual-property, privacy, and publicity rights.
• Otherwise illegal content, or content intended to facilitate illegal activity, including fraudulent, deceptive, or defamatory material presented as genuine.

9.2 Prohibited conduct.

• circumventing or attempting to circumvent the automated content screening (Section 8), rate limits, usage caps, or any security measure;
• creating multiple accounts to claim extra promotional credits, evade enforcement, or otherwise abuse the Service (Section 3.2);
• interfering with the operation of the Service or other users’ use of it, including by introducing malicious code or overloading our infrastructure;
• accessing the Service by automated means or scraping content from it (Section 4.3);
• presenting an Output as an authentic photograph or recording of real events where doing so would deceive, or removing or falsifying AI-provenance metadata (Section 4.3); and
• using the Service in violation of any applicable law, including export-control and sanctions laws (Section 21.5).

10.1 How enforcement works. The automated filter in Section 8 enforces parts of this policy in real time. Beyond that, enforcement is primarily reactive: we act when we discover a violation or receive a report of one. You can report suspected violations to support@framegens.com; reports must be made truthfully and in good faith, and we decide in our discretion whether and how to act on them.

10.2 Investigations. We reserve the right to investigate suspected violations of these Terms, to remove any content we believe violates them, and to suspend an account while an investigation is under way. Where we believe unlawful activity has occurred, we may refer the matter to, and cooperate with, law enforcement, and may disclose relevant information as described in the Privacy Policy and as permitted or required by law. We report apparent child sexual abuse material to NCMEC’s CyberTipline as federal law requires, and preserve related material as that law requires.

10.3 Consequences. A violation of the Acceptable Use Policy results in termination of your account and forfeiture of any remaining credit balance, without refund. We may instead issue a warning or temporary suspension for violations we judge, in our sole discretion, to be minor and inadvertent. If your account is terminated for a violation, you may not register again under a different identity (Section 2).

We respect intellectual-property rights and expect users to do the same. It is our policy to respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act, and to terminate, in appropriate circumstances, the accounts of users who are repeat infringers.

11.1 Filing an infringement notice. If you believe content available on the Service infringes your copyright, send a written notice to our copyright contact at dmca@framegens.com. Your notice must include:

1. your physical or electronic signature (or that of a person authorized to act for you);
2. identification of the copyrighted work you claim is infringed;
3. identification of the material you claim is infringing, with enough information for us to locate it on the Service;
4. your name, mailing address, telephone number, and email address;
5. a statement that you believe in good faith that the use is not authorized by the copyright owner, its agent, or the law; and
6. a statement, made under penalty of perjury, that the information in the notice is accurate and that you are, or are authorized to act for, the copyright owner.

Upon receiving a compliant notice, we will remove or disable access to the identified material and notify the user who posted it.

11.2 Counter-notice. If your content was removed and you believe the removal was a mistake or misidentification, you may send our copyright contact a written counter-notice including: your physical or electronic signature; identification of the removed material and where it appeared; a statement under penalty of perjury that you believe in good faith the material was removed by mistake or misidentification; your name, address, and telephone number; and a statement that you consent to the jurisdiction of the federal district court for the judicial district of your address, or, if your address is outside the United States, the United States District Court for the Northern District of Illinois, and that you will accept service of process from the person who filed the original notice. If we receive a compliant counter-notice, we may restore the material in accordance with the DMCA unless the original complainant informs us they have filed a court action.

11.3 Repeat infringers. We terminate the accounts of users determined to be repeat infringers. Misrepresentations in a notice or counter-notice can carry liability under the DMCA; do not file either unless the statements in it are true.

If you are an identifiable individual depicted in an intimate visual depiction — whether an authentic photograph or video, or one generated or altered by software or artificial intelligence — that is on the Service without your consent, you may request its removal. An authorized person may make the request on your behalf.

12.1 How to submit a request. Email ncii@framegens.com with:

1. your physical or electronic signature;
2. identification of the depiction, and information reasonably sufficient for us to locate it on the Service;
3. a brief statement that you have a good-faith belief that the depiction was not published with your consent, and any information relevant to that belief; and
4. contact information sufficient for us to reach you.

12.2 What we do. On receiving a valid request, we will remove the depiction as soon as possible and no later than 48 hours after receipt, and will make reasonable efforts to identify and remove any known identical copies on the Service.

12.3 Good-faith removals. We may remove material that reasonably appears to be a nonconsensual intimate depiction even if it is later determined to be lawful, and we are not liable to any user for doing so in good faith.

12.4 Other reporting routes. Nothing here limits your right to report content to law enforcement or to the Federal Trade Commission.

If you send us ideas, suggestions, or other feedback about the Service, you do so voluntarily. We may use feedback freely, without restriction, compensation, or any obligation of confidentiality, and you represent that you have the right to share it.

The Service is operated on top of third-party infrastructure and service providers — including AI model providers that run generations, a content-classification provider that performs the automated screening in Section 8, and hosting, storage, database, and email providers. These providers process Your Content and other data only as needed to provide their services to us; the Privacy Policy describes this processing. We may change providers at any time, and if a change materially affects how Your Content is processed, we will update the Privacy Policy.

14.1 Payment services. We use Stripe, Inc. and its affiliates as our third-party service provider for payment services (e.g., card acceptance and related services). By purchasing credits, you agree to be bound by Stripe’s Privacy Policy (currently at stripe.com/us/privacy) and its Terms of Service (currently at stripe.com/us/terms), and you consent to and authorize us and Stripe to share the information and payment instructions you provide to the minimum extent required to complete your transactions.

14.2 Sign-in providers. You may optionally sign in through a third-party identity provider (Google or GitHub). Your use of those sign-in services is governed by their own terms and privacy policies.

14.3 No responsibility for third parties. We may provide links to third-party websites or services for your convenience only. Third-party services are governed by their own terms and privacy policies, and we are not responsible or liable for them.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW: THE SERVICE AND ALL OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT: (a) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (b) ANY OUTPUT WILL BE ACCURATE, RELIABLE, COMPLETE, OF ANY PARTICULAR QUALITY, OR FIT FOR ANY PARTICULAR PURPOSE; (c) OUTPUTS WILL BE UNIQUE — DUE TO THE NATURE OF GENERATIVE AI, THE SAME OR SIMILAR OUTPUTS MAY BE GENERATED FOR OTHER USERS; (d) OUTPUTS WILL BE FREE OF INACCURATE, OFFENSIVE, OR OBJECTIONABLE MATERIAL; OR (e) THE AUTOMATED SCREENING IN SECTION 8 WILL DETECT ALL PROHIBITED CONTENT OR WILL NEVER BLOCK PERMITTED CONTENT. AI-GENERATED CONTENT CAN BE WRONG, MISLEADING, OR UNEXPECTED; YOU USE OUTPUTS AT YOUR OWN RISK AND ARE RESPONSIBLE FOR EVALUATING THEM BEFORE RELYING ON OR PUBLISHING THEM.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

16.1 No indirect damages. IN NO EVENT WILL FRAMEGENS OR ITS OWNER, EMPLOYEES, CONTRACTORS, AGENTS, SUPPLIERS, OR SUCCESSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, ON ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

16.2 Cap. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (a) THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (b) ONE HUNDRED U.S. DOLLARS ($100).

16.3 Exceptions. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR FRAUD, GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

16.4 Basis of the bargain. These limitations are an essential part of the agreement between you and us; the Service’s pricing reflects the allocation of risk they establish.

You agree to indemnify and hold harmless framegens and its owner, employees, contractors, agents, suppliers, and successors from and against any claims, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) Your Content, including your Inputs and your use of Outputs; (b) your violation of these Terms; or (c) your violation of any law or of any third party’s rights, including intellectual-property, privacy, and publicity rights.

This section does not require you to indemnify us against any claim arising from our own fraud, gross negligence, or willful misconduct, or from any conduct of ours that applicable consumer-protection law makes non-indemnifiable. We may assume the exclusive defense of any matter subject to indemnification by you, at our expense, in which case you agree to cooperate with our defense. This section survives termination.

18.1 Your right to leave. You may stop using the Service at any time and may request deletion of your account by emailing support@framegens.com. Because credits do not expire and your account can remain open indefinitely at no cost, unused credits are not refunded on voluntary account closure; if you want to preserve a balance, keep the account open rather than closing it. This does not affect any refund right you have under applicable law.

18.2 Our right to suspend or terminate. We may suspend or terminate your account, with or without notice, if: you breach these Terms (including the Acceptable Use Policy); we are required to do so by law; or providing the Service to you becomes unlawful. Termination for an Acceptable Use Policy violation forfeits your remaining credit balance (Section 10.3).

18.3 Effect of termination. On termination, your right to use the Service ends and we may delete your account data and stored content, including your gallery. Keep copies of anything you want to preserve — we have no obligation to retain or export Your Content after termination. Sections that by their nature should survive termination do survive, including Sections 6 (ownership and licenses, as applicable to the period of use), 13, and 15–21.

18.4 No re-registration after termination for cause. If we terminated your account for a violation, you may not create a new account without our express permission.

19.1 Governing law. These Terms, and any dispute arising out of or relating to them or the Service, are governed by the laws of the State of Illinois, without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

19.2 Informal resolution first. Before filing any claim, you agree to contact us at support@framegens.com with a short description of the dispute and the relief you seek, and to give us 30 days to try to resolve it informally.

19.3 Venue. The state and federal courts located in Cook County, Illinois are the exclusive venue for any dispute arising out of or relating to these Terms or the Service, and both parties consent to personal jurisdiction there. This does not prevent either party from bringing an individual claim in a small-claims court of competent jurisdiction.

19.4 Jury trial waiver. To the fullest extent permitted by applicable law, you and we each waive any right to a trial by jury in any proceeding arising out of or relating to these Terms or the Service.

19.5 No class or representative proceedings. To the fullest extent permitted by applicable law, you and we each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, consolidated, or representative proceeding. If this Section 19.5 is held unenforceable as to a particular claim or remedy, it remains in effect as to all others.

19.6 One-year limitation. To the fullest extent permitted by applicable law, any claim arising out of or relating to these Terms or the Service must be filed within one (1) year after the claim arose, or it is permanently barred.

We may update these Terms from time to time. When we do, we will update the effective date at the top and provide notice by email or on the Service; for material changes — including any change that increases your costs or reduces your rights — we will give advance notice before the change takes effect. Changes do not apply retroactively to disputes that arose before they took effect. Your continued use of the Service after a change takes effect constitutes acceptance; if you do not agree to a change, stop using the Service (Section 18.1 covers leaving, including your credit balance).

21.1 Electronic communications. You consent to receive notices and communications from us electronically — by email to the address on your account or by posting on the Service — and you agree that electronic communications satisfy any legal requirement of a writing. Keep your account email current; notice sent to the last address you provided is effective even if the address no longer works.

21.2 Assignment. You may not assign these Terms or your account without our prior written consent; any attempted assignment in violation of this section is void. We may assign these Terms, including to a business entity formed by the owner to operate the Service, or in connection with a merger, acquisition, or sale of assets, or by operation of law.

21.3 Force majeure. We are not liable for any delay or failure caused by events beyond our reasonable control, including outages of the third-party providers in Section 14, natural disasters, war, terrorism, labor disputes, or governmental action.

21.4 Severability; waiver. If any provision of these Terms is held unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions will remain in full force. Our failure to enforce a provision is not a waiver of the right to enforce it later.

21.5 Export control and sanctions. You may not use the Service in violation of U.S. export-control or sanctions laws, and you represent that you are not located in an embargoed jurisdiction and are not on any U.S. government restricted-party list.

21.6 Entire agreement; no partnership. These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Service and supersede all prior agreements on the subject. No third party has any right to enforce these Terms except as expressly stated. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and us.

21.7 Service availability. The Service is operated from the United States. We make no representation that the Service is appropriate or available in any particular location, and you are responsible for compliance with local law where you access it.

21.8 California users. Under California Civil Code section 1789.3, California users are entitled to the following notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

21.9 Children under 13. The Service is not directed to children under 13 and we do not knowingly collect personal information from them. If we learn that an account belongs to a child under 13, we will terminate it and delete the associated personal information. If you believe a child under 13 is using the Service, contact us at support@framegens.com.

Questions about these Terms, and legal or formal notices: support@framegens.com

Copyright infringement notices (Section 11): dmca@framegens.com

Reports of nonconsensual intimate imagery (Section 12): ncii@framegens.com